General Terms and Conditions of Noiré SL

§1 Validity towards entrepreneurs and definitions of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of contracts apply to orders via our Internet shop https://www.noire.onl/ .

(2) In the case of the conclusion of the contract, the contract with
.

(3) The presentation of the goods in our Internet shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. With the order of the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our Internet shop, the following regulations apply: The consumer submits a binding contract offer by successfully completing the order procedure provided in our Internet shop.

The order is placed in the following steps:

Before sending the order bindingly, the consumer can return to the website on which the customer's information is recorded and correct input errors or cancel the ordering process by closing the Internet browser after checking his information. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop: We store the contract text and send you the order data and our terms and conditions by e-mail. You can also view the terms and conditions at any time at https://www.noire.onl//policies/terms-of-service. You can view your past orders in our customer area under My Account --> My Orders.

§3 Prices, shipping costs, payment, due date

(1) The stated prices include the statutory value added tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the possibility of payment by direct debit, PayPal, credit card (Visa, Mastercard, American Express).

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are immediately ready for shipment. The delivery takes place here at the latest within 5 working days. In the case of payment in advance, the period for delivery begins on the day after the payment order to the bank commissioned with the transfer and for all other payment methods on the day after conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item shall also pass to the buyer only when the item is handed over to the buyer.

§5 Retention of title

We reserve the title to the goods until full payment of the purchase price.

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§6 Right of withdrawal of the customer as a consumer:

Right of revocation for the consumer

Consumers are entitled to a right of revocation under the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

Cancellation policy

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but it is not mandatory.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

End of the cancellation policy

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§7 Withdrawalation form

Model Withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)
(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

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§10 Customer Service

Our customer service for questions, complaints and complaints is available on weekdays from 10:00 a.m. to 5:00 p.m. at

Email: info@noire.onl

available.

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Status of the terms and conditions Nov.2024